Shipping policy

Delivery of products and related expenses

The products purchased will be managed within 2 days from the date of the order and will be delivered to the address indicated by the Customer in the Order within 24-48 hours from the preparation of the order by Mine Perfume Lab, at the cost specified specifically on the Site before the Order is sent. Mine Perfume Lab reserves the right to accept or not deliveries requested outside Italian or European borders. In any case, for deliveries to be made outside the Italian borders, the shipping costs and the delivery times may change.

Place of origin of the consignment:
Perfume Lab Mine
Via Leonardo Murialdo, 27
San Giuseppe Vesuviano - 80047

For deliveries requested in countries outside the European Union, any customs import costs will be borne by the consignee. We invite you to contact the customs authorities of your country in advance to verify the costs and any import limits.

The delivery times indicated by Mine Perfume Lab must be considered as purely indicative and a delay with respect to them, that is the possible delivery made with subsequent split shipments do not legitimize the Customer to the refusal of the delivery itself and to the request of compensation or compensation.

Upon delivery of the products, the Customer shall check:

- that the number of packages being delivered corresponds to the number indicated in the transport document.

- that the packaging is complete, not damaged, wet or otherwise altered, even in the closing materials (adhesive tape or metal restraints)

Any damage to packaging and/or to the product, or failure to match the number of packages or particulars, shall be immediately detected, giving a specific indication on the delivery document of the product to be returned to the carrier. Any problems relating to the physical integrity, correspondence or completeness of the products received must be reported within 7 days of delivery, as provided for in this document.

Shipping costs. Below are the following:

Express Shipping//from €0.00 to €70.00 = €7.00
Free Express Shipping//€ 70.10 and up = Free

EUROPE (59 countries)

Standard Shipping//from €0.00 to €150.00 = €15.00
Free Standard Shipping//€ 150,10 and up = Free

REST OF THE WORLD (182 countries)

Standard Shipping//from €0.00 to €300.00 = €80.00
Wordwide Free Standard Shipping//€ 300,10 and up = Free