Delivery of products and related expenses 

  1. The products purchased will be managed within 3/5 days from the date of the order and will be delivered to the address indicated by the Customer in the Order within 24-48 hours from the preparation of the order by Mine Perfume Lab, at the cost specifically indicated on the Site before sending the Order. Mine Perfume Lab reserves the right to accept or not requested deliveries outside italian or European borders. In any case, for deliveries to be carried out outside the Italian borders, shipping costs and delivery times may be subject to change.

  2. Place of origin of the consignment:
    Mine Perfume Lab
    Via XX Settembre, 22
    Saint Joseph Vesuvius - 80047
    Italy, Italy

  3. With regard to deliveries requested in countries outside the European Union, any customs import costs will be borne by the recipient. The Customer is therefore invited to contact the customs authorities of his country in advance to check the costs and any import limits.

  4. The delivery times indicated by Mine Perfume Lab must be considered as purely indicative and a delay compared to the same, or any delivery made with subsequent fractional shipments do not legitimize the Customer to the refusal of the delivery itself and to the request for compensation or compensation.

  5. At the time of delivery of the products, the Customer is required to check:

    - that the number of packages delivered corresponds to what is indicated in the transport document.

    - that the packaging is intact, not damaged, nor wet or otherwise altered, even in the closing materials (adhesive tape or metal ties)

  6. Any damage to the packaging and/or the product or the mismatch of the number of packages or indications, must be immediately detected, with a specific indication on the delivery document of the product to be returned to the courier. Any problems related to the physical integrity, correspondence or completeness of the products received must be reported within 7 days of delivery, in accordance with the procedures provided for in this document.

  7. Shipping costs. Below are the following:


Express Shipping // from € 0.00 to € 70.00 = € 7.00
Free Express Shipping // € 70.10 and up = Free

EUROPE (59 countries)

Standard Shipping // from € 0.00 to € 150.00 = € 15.00
Free Standard Shipping // € 150.10 and up = Free

REST OF THE WORLD (182 countries)

Standard Shipping // from € 0.00 to € 300.00 = € 80.00
Wordwide Free Standard Shipping // €300.10 and up = Free